FAQ

Orders

How do I pay for my order ?

Neon Tiger Design online use PayPal and Stripe to provide you with secure payment options. These allow you to use many Credit and Debit cards and you do not need to signup to use them.

How much is the delivery, and how long it will take ?
The delivery will depend on what products you wish to purchase and also where you live. You can also arrange free pickup from our store in Stokes Croft, Bristol.

Can I make an exchange or a return ?
You have 30 days to arrange a refund or exchange. Please see our Returns policy for more information

Who we are

Who is Neon tiger ?
Neon Tiger Studio is a home to beautiful, contemporary, and joyful designs. Behind the brand is the illustrator Martyna Zoltaszek, working from a sunny studio in Bristol.
Our goal is to bring joy with illustrations and beautifully crafted products. We believe that kindness and beauty have the power to elevate.
All our products are manufactured in the UK, and we care about quality and environmental sustainability.
The paper stocks we use are tactile, and the quality of print vibrant. All our current manufacturers are family run UK businesses that are just so lovely to work with

Which Artists can I find on this website ?
The wares are illustrated by the founder, Martyna Zoltaszek, a Polish-born artist, with many collaborations under her belt, including Nina Ricci, Saatchi, BBC & DJECO Paris.

Printing quality

What is giclee ?
The word Giclée (“g-clay”), is derived from the French verb gicler meaning “to squirt or spray”. Giclée is used to describe a fine art digital printing process combining pigment based inks with high quality archival quality paper to achieve Giclée prints of superior archival quality, light fastness and stability.

Pigment-based inks have a longer lifespan, and can last anywhere from 100 to 200 years without significant fading. The type of printer used to create giclees is usually a larger format model that specifically uses pigment-based inks and will hold around eight to 12 different colour ink cartridges.

The Giclée printing process involves squirting or spraying microscopic dots of pigment-based ink onto high quality art paper or canvas. The image is colour corrected to attain the closest possible match to the original work if required. The digital information is fine tuned to the type of paper or surface on which the image is to be printed, further ensuring fidelity to the original.

Here at Neon Tiger, we use Giclée to reproduce our large format works. We have our giclees printed with a lovely local company called Niche Prints Bristol.

What is inkjet ?

You’ve probably heard of inkjet, its a print format widely used in homes and offices around the world. Although quality can and does vary greatly, when used for artworks, very careful control is used for ink, paper and hardware. In the last few years the world has been lucky enough to be blessed with high end inkjet printers combined with high quality inks and paper to provide amazing prints with vibrant colours!

We print our inkjet prints in our Bristol studio.

Environmental Info

What are you doing to make your products sustainable?

All our products are manufactured in the UK, and we carefully look at our supply chain. We recycle our waste and avoid single-use plastics as much as possible. Our greeting cards are proudly naked (without cellophane wrap, they are held together with an eco-clasp sticker)